Website Is Redirecting to the Wrong Page or Domain

Created by Ben Tiffin, Modified on Thu, 12 Feb at 5:05 PM by Ben Tiffin

What This Means


If your website redirects visitors to an unexpected page or a different domain, it is usually caused by a configuration issue.


Common reasons include:

  • Incorrect website URL settings

  • Old redirects still in place

  • A plugin misconfiguration

  • A previous domain or staging site still linked


What You Can Check

  • Confirm the correct domain name you expect the site to load on.

  • Check if the issue happens for everyone or only on your device.


What To Do Next


Redirect issues can be complex and should be handled carefully.


Please log a ticket and we will be happy to assist you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article